IATA Training | Airline Distribution Strategies & E-Comm | Overview from the instructor

IATA’s Director of Distribution, Yanik Hoyles, and Head of Product Management Distribution, Claude Muller, explain why organizations and professionals need to embrace modern airline retailing. As part of this 5-day course you will learn about todays and future airline distribution technologies, the revenue potential of different distribution channels and associated costs (digital channels, GDS, NDC, partnerships). Upon completion of the course, you will have the toolset and the skillset to distinguish between various airline customer profiles and map out the most common customer journeys and most effective sales touchpoints.

Learn more at: https://www.iata.org/training-talm32