[Lotusmiles] Take customer benefits as a center

Vietnam Airlines

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Lotusmiles' top priority is to take care and ensure the interests of customers. Since the outbreak of the Covid-19 epidemic in Vietnam, Lotusmiles has actively assessed the existing policy to promptly offer possible solutions to protect the interests of its members. The flexible policy "Renew card and bonus miles" was implemented on March 25, 2020, just a short time after the outbreak of the disease and continuously maintained for 3 years, from 2020 to the end of 2022. made members feel secure and satisfied.

Even during the epidemic period, Lotusmiles still continuously introduced to customers useful programs such as: Combine "Money & Miles" to redeem LotusMall gifts, Family accounts, Lotus Bingo winning lottery, Donate working miles charity, ... and many incentives for members in the fields of banking, hotels, cuisine, shopping, insurance....

With research, creativity and persistent efforts, on 12/8/2022, at Shangri-La Hotel Singapore, the name "Vietnam Airlines - Lotusmiles" was first announced in the international award program. with the award "Best Loyalty Program", Travel & Resort category.
Please register as a member to start the experience journey of a Lotusmiles member!

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